
Frequently Asked Questions
Find answers to common questions about our products, pricing, production, and quality assurance
Product & Specifications
We manufacture products based on your technical drawings and design requirements. Our capabilities cover a wide range of specifications in aluminum die casting, CNC machining, and extrusion profiles.
Yes. We fully support customization in dimensions, materials (various aluminum alloys), surface colors (anodizing, powder coating, painting), and manufacturing processes.
Yes. We can provide samples for your evaluation before placing a bulk order.
Yes. We provide comprehensive technical data sheets and testing reports for all our products upon request.
Our products serve a wide variety of industries including sports equipment, power tools, new energy components, medical devices, aerospace, and more.
Yes. We offer both OEM and ODM services to meet your specific branding and design requirements.
Our aluminum alloy products have a service life of up to 40 years. Key advantages include excellent malleability, diverse color options through surface treatments, and precision mold forming capabilities.
MOQ & Pricing
Our standard minimum order quantity is 1,000 pieces per item.
Yes. We offer tiered pricing structures where larger order volumes receive better unit pricing.
Yes. Our quoted prices include packaging. Shipping and taxes can also be included depending on the trade terms agreed upon (FOB, CIF, etc.).
Yes. We value long-term partnerships and offer preferential pricing for recurring orders and high-volume commitments.
Yes. Aluminum and other raw material prices are subject to market fluctuations, which may affect pricing. We always communicate any changes transparently and in advance.
Samples & Prototyping
Yes. We can ship samples to your location worldwide via express courier services.
Sample charges are negotiable depending on the complexity and materials involved. In many cases, sample costs can be credited against your first bulk order.
Our standard sample lead time is approximately 20 working days from design confirmation.
Yes. We always recommend and support sample approval before proceeding with mass production to ensure your complete satisfaction.
Yes. Our samples are produced using the same tooling, materials, and processes as mass production to ensure consistency.
Production & Delivery
Standard production lead time is 25-35 days after order confirmation and deposit received, depending on order complexity and volume.
Yes. We maintain a stable production schedule and reliable delivery timelines for bulk orders.
Generally, no. We manage our production capacity effectively to maintain consistent delivery schedules even during peak seasons.
Expedited production is negotiable. Please contact us with your timeline requirements and we will do our best to accommodate urgent orders.
Yes. We provide regular production progress reports and updates throughout the manufacturing process, including photos and videos upon request.
Quality & Inspection
Yes. We have a comprehensive quality control system covering incoming raw material inspection, in-process quality checks, and final product inspection before shipment.
Yes. We welcome and fully support third-party inspections at any stage of production.
Yes. We issue detailed inspection reports and factory quality certificates with every shipment.
In the event of a quality issue, we offer product replacement or exchange. We take responsibility for ensuring our products meet the agreed specifications.
Yes. We provide a warranty period for our products under normal usage conditions and non-extreme environments.
Still Have Questions?
Our team is ready to help. Reach out to us and we will get back to you within 24 hours with a detailed response.